Pop Mart Labubu The Monsters Mokoko Jumping into Summer Series (Pop Land Exclusive) Vinyl Plush Pendant

Brand: POP MART
PRODUCT SIZE: 8.5*7.5*18cm,Chain length132cm
Material: PVC/Polyester/ABS/EVA...

Due to high order volumes, please allow  7~20 business days for delivery after placing your order.

For orders with inventory available in Europe:
We prioritize shipments and aim to dispatch within 1~3 business days via expedited shipping.
Delivery times may vary slightly depending on customs clearance or carrier delays.
For urgent inquiries, please contact our support team at info@mwango.shop

Thank you for your patience and understanding.

1. Blind Box Products
* No Unnecessary Returns/Exchanges: Returns or exchanges are not accepted for non-defective blind box items.
* Inspection Upon Delivery: Immediately check your order upon receipt. Contact us within 24 hours at info@mwango.shop if the item is defective, damaged, or incorrect. Provide evidence (photos/video) for evaluation.
2. Return Eligibility
* 7 Day Policy: Valid for defective/damaged/incorrect items only, starting from the delivery date.
* Requirements:
✔ Item must be in its original packaging with all accessories.
✔ Proof of purchase (receipt/order confirmation).
✔ Unboxing video + clear photo evidence of the defect/error.
* Exclusions:
❌ Box wear/tear (natural during storage/shipping).
❌ Orders with unpaid customs/duties (unless defective/damaged/incorrect).
3. Return Process
1. Contact Us: Email info@mwango.shop with evidence.
2. Approval: If accepted, a prepaid return label and instructions will be provided.
3. Rejection Notice: Returns sent without prior approval will not be processed.
4. Exchanges
* In-Stock Items: Defective/incorrect items will be replaced with new ones.
* Out-of-Stock Items:
➔ Restock Possible: Allow weeks for import (if available from suppliers).
➔ Unavailable: Full refund issued.
5. Refunds
* Processing: Refunds approved within 1-3 business days after inspection.
* Method: Refunded via original payment method (bank processing may take 3-10 days).
* Fee: A 3.5% non-refundable processing fee applies (charged by payment gateway).